Process and Compliance Specialist
CorporateJob Reference#c9dbc5b6-e1ab-4513-b197-4b1b965fe226The Process and Compliance Specialist will ensure that all operational processes across the department store are efficient, compliant with relevant regulations, and aligned with company standards. The candidate will play a key role in identifying process gaps, creating and managing Standard Operating Procedures (SOPs), maintaining compliance, and driving continuous improvement in all areas of the retail business. Familiarity with inventory management processes is critical for this role.
ResponsibilitiesProcess Management:
- Analyze, design, and optimize operational processes to improve efficiency and effectiveness.
- Develop, document, and update Standard Operating Procedures (SOPs) for all departments, ensuring clarity and usability.
- Monitor adherence to approved processes and recommend adjustments when necessary.
Compliance Oversight:
- Ensure the store complies with local laws, regulations, and company policies, including health, safety, and labor laws.
- Conduct regular compliance audits and reviews across all departments.
- Collaborate with legal teams to address regulatory updates and integrate them into operational practices.
Inventory Management:
- Oversee retail inventory management processes, ensuring proper stock control, accuracy, and reporting.
- Collaborate with the procurement and inventory teams to establish effective inventory control measures.
- Identify and resolve inventory-related discrepancies and inefficiencies.
Risk Management:
- Identify, assess, and mitigate operational and compliance risks.
- Develop and implement corrective action plans for areas of non-compliance.
- Maintain and oversee the risk management framework.
SOP Creation and Policy Development:
- Design and implement policies to enhance operational efficiency and compliance.
- Ensure SOPs and policies are communicated effectively to relevant teams.
- Regularly review and update policies to reflect changes in operations or regulations.
Training and Support:
- Conduct training sessions for employees on compliance requirements, SOPs, and inventory processes.
- Act as a point of contact for process or compliance-related queries.
Reporting and Communication:
- Prepare detailed compliance and process improvement reports for management.
- Provide regular updates on regulatory changes and their impact on store operations.
- Collaborate with department heads to ensure a unified approach to compliance, process adherence, and inventory control.
Education:
Bachelor’s degree in Business Administration, Operations Management, or a related field.
Experience:
Minimum of 4-5 years in process management, compliance, or a related role, preferably within the retail sector.
Skills:
- Strong analytical and problem-solving skills.
- Excellent understanding of retail operations, inventory management, and compliance standards.
- Ability to develop and implement SOPs and policies effectively.
- Strong communication and interpersonal skills to engage with cross-functional teams.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Preferred Qualifications:
- Familiarity with Qatari regulations and retail compliance standards.
- Experience with process improvement tools (e.g., Lean, Six Sigma).
Key Competencies:
- Attention to detail and accuracy.
- Proactive approach to identifying and solving problems.
- Ability to work in a fast-paced, dynamic retail environment.
- Team player with the ability to work independently when required.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive compensation package.